From England :

0 844 369 00 03 (cost for a call to 0844 + 0,05£/min)

Other countries : : +33 442 168 991 

You can also consult our helpdesk.

Client account

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USE YOUR CREDIT NOTE ONLINE

Use your credit note to book your holidays yourself directly through the website. Your credit note balance is easily accessible from both your account and your shopping basket. Arrange your next holiday at one of our campsites quickly and simply with just a few clicks of the mouse!

HOW TO USE YOUR CREDIT NOTE ONLINE

Choose from amongst our range of holidays and add your selection to the shopping basket

You'll then see the value of your credit note displayed on the payment page (Step 3 – PAYMENT)

Choose either the single payment or fee-free payment in instalments option then click "pay using credit note"

A €10 credit/debit card payment will be required to confirm the booking

Once your €10 payment has been confirmed, go to "Outstanding balance" in your customer account. You will then be able to pay for your holiday by clicking "Pay with credit note account" and paying the rest by credit/debit card if necessary

 

CONTACT ONE OF OUR ADVISORS

Homair advisors

We've set up a dedicated number so you can use your credit note directly over the phone with one of our advisors: +33 (0)484 390 873

 

Our call centre is open from 8:30 am to 7:30 pm Monday to Friday, 9:00 am to 6:00 pm on Saturdays and 10:00 am to 6:00 pm on Sundays.

Got a question about your credit note?

You can also find further information in the following FAQ / Help centre articles: 

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