From England :

0 844 369 00 03 (cost for a call to 0844 + 0,05£/min)

Other countries : : +33 442 168 991 

You can also consult our helpdesk.

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This year, more than ever before, you deserve your escape and a moment of serenity. However, you are still asking yourself a lot of questions: Will I be reimbursed if I have to cancel? Will all appropriate health measures be taken? Are we going to be able to enjoy the swimming pool and the entertainment?

Find the answers to these questions below.


Garantie remboursement COVID

COVID-19 money back guarantee

If COVID-19 prevents you from travelling, you will be reimbursed 100% of your booking without charges, whether a member of your group is sick before leaving, you are in an area of confinement, or your campsite cannot accommodate you.


This guarantee applies automatically and free of charge to all reservations confirmed from 28 May 2020 for any stay in 2020.


Find out more

Nous sommes prêts

D-Day - we're ready!

D-Day - we're ready! Before each stay, the local employees and correspondents of Homair pamper your accommodation, maintain the sites and bring all the facilities you benefit from into compliance.


Rest assured that we respect the directives and recommendations of the local public authorities to welcome you in an impeccable sanitary environment.


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Nos installations seront ouvertes

Make the most of the facilities

Make the most of the facilities Swimming pools, slides, children's clubs, restaurants, bars... we will open all the facilities available to our campsites in compliance with the regulations applicable at the time of your stay.


Read about the conditions under which we intend to offer you the best of our services during your holiday.


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Plan de Prévention

Details of the COVID-19 Prevention Plan

In collaboration with a practice of doctors specialising in health risk management, we have designed a Covid-19 Prevention Plan bringing together rules adapted to each of our areas.


Hospital grade disinfection, enhanced ventilation of buildings, barrier measures, social distancing... read the details about the exceptional measures that have been taken. .


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Assurance Annulation

Cancellation insurance

In partnership with travel insurance experts, Homair offers you insurance to cover the risks that prevent you from enjoying your camping holiday.

Cancellation, delayed arrival, interruption of holiday, etc. take advantage of this optimal coverage.


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Facilités de paiement

Payment facilities

Payment facilities Do you want to pay in one go? Use your bank card (CB/Visa/Mastercard), send us a cheque, take advantage of your "chèques vacances"...


See the payment methods most convenient in your country, the choice is yours!


Find out more

Find out more

Find more information on the opening dates of our campsites and the process implemented by Homair Vacances during this period

See our COVID-19 Information page

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