From England:

0 844 369 00 03 (cost for a call to 0844)

From other countries: +33 484 390 860

You can also consult our helpdesk.

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COVID-19 information :

ACCESS AND OPENING OF FACILITIES IN OUR CAMPSITES

Article updated on 21/07/2021 at 16:00

We follow the rules put in place by each country to the letter and adapt our services and facilities to ensure you the best possible holiday experience at our campsites.

Below, are the known and confirmed rules to date. In addition to our information, we also recommend checking the government websites of the countries concerned for further information.

To ensure you can freely enjoy all of our facilities and services, we advise you to check that you have a "pass sanitaire" (health pass) that complies with the expectations of the country you are visiting.

Take care and have a great holiday! 

campsites

Campsites - OPEN 🟢

Our campsites are open and welcome you under the best conditions.

France : French government may shortly impose a health pass (how France defines the health pass?") to access campsites. This rule should apply to people over 11.

Once checked on the day of arrival, you could access all the campsite facilities without having to re-present it for the duration of your stay.

 

Spain, Italy, Croatia and Austria

No access conditions for campsites have been imposed in these countries.

Parcs Aquatiques

Water Parks – OPEN 🟢

Our outdoor swimming pools, waterslides, paddling pools and water parks are open to the public. Summer is going to be refreshing!

France

Unrestricted access to water parks for persons presenting a valid health pass on their day of arrival.

 

Spain, Italy, Croatia and Austria

No access conditions for water parks have been imposed in these countries.

Restaurants et bars seront ouverts

Restaurants and bars – OPEN 🟢

Our restaurant offering is available in our campsites.  Indoor dining rooms and the terraces of our restaurants-bars are open to the public and can accommodate up to 6 people seated per table.

France

Unrestricted access to bars-restaurants for persons presenting a valid health pass on their day of arrival.

 

Spain, Italy, Croatia and Austria:

No access conditions for restaurants/bars have been imposed in these countries.

 

Worth knowing: depending on the campsite, takeaways and delivery to your accommodation may be available in the evening, with a reduced menu.

Entertainment

Entertainment – OPEN 🟢

All our entertainment and events, both during the day and in the evening, will continue to be offered in our campsites. 

 

France

Unrestricted access to organised events and activities for persons presenting a valid health pass on their day of arrival.

 

Spain, Italy, Croatia and Austria

No conditions for entertainment and activities have been imposed in these countries.

Campings pour les enfants

Kids / Teens Clubs & Play Areas – OPEN 🟢

As for our open-air leisure spaces, they are ready to welcome you in compliance with health protection rules. The playgrounds, sports fields, ping-pong tables and boules pitches are waiting just for you !

In accordance with the health protection protocol, all of these spaces are disinfected regularly and hand sanitizer is available there.

No access conditions for kids and teens clubs have been imposed.

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